Treatment Coordinator Position
We’re searching for an enthusiastic and professional Treatment Coordinator. Could you be our next Treatment Coordinator?
The Treatment Coordinator is responsible for coordinating the treatment of a patient to ensure treatment is organised, informed, patient-centred, and meets the highest of standards. Here at Brisbane Smiles, we strive to provide incredible patient experiences and market-leading service.
our philosophy
About Brisbane Smiles
Brisbane Smiles has been providing the best dental experiences to patients for 75 years!
At Brisbane Smiles, we pride ourselves on our core values — Consistency, Growth, Team, Passionate, Excellence, People-First.
As a Treatment Coordinator, you’re responsible for ensuring every patient has an exceptional experience with us. To support you, Brisbane Smiles has a large team, advanced technology and dental laboratory services onsite. We’re conveniently located in Toowong, 4km from the CBD.
Role Details
The Treatment Coordinator’s role is to assist in the smooth and efficient running of the practice and adhere to Brisbane Smiles Philosophy’s and protocols at all times. This position that reports directly to the Office Leader. The Treatment Coordinator’s role requires reliability and flexibility to meet the needs of our patients and the practice.
A Treatment Coordinator performs a variety of daily tasks. You will be responsible for coordinating the treatment of a patient, liaising directly with patients about all aspects of their oral health, treatment consent, financial consent, treatment sequencing, treatment management and follow-up tasks.
Your daily tasks will include:
- Liasing with patients regarding their recommended treatments
- Obtain and ensure appropriate understanding and consent is given for treatment
- Make and ensure financial arrangements are in place prior to appointment scheduling
- Management of non-clinical aspects of treatments
- Follow up on patient treatment
- Communication with other team members
- Reporting to the Practice Manager and Dentists
- Meet and greet patients, suppliers and practice staff
Who We’re Looking For
We’re searching for a Treatment Coordinator who:
- Displays our core values
- Is passionate about providing the best dental experience to patients
- Is ready to work in a high-performing team environment
- Has experience in the Dental Industry
Requirements: Higher School Certificate & Dental Experience
What We Offer
Joining the team at Brisbane Smiles can give you career stability and opportunity to grow. Brisbane Smiles has specialised roles which are various, challenging and meaningful. Packages are backed with Competitive Pay and position-tailored incentive plans offered for long-term team members.
Here at Brisbane Smiles, we’re focused on providing the best dental experience by fostering a skilled and passionate team. Our Vision is to provide Brisbane’s No.1 patient experience and create stunning smiles. With a large team of over 35, the practice has a strong team culture of respect and support.
Privately owned and run practice with 75 years of history and a great team culture.
Brisbane Smiles has been located in Toowong and St Lucia for 75 years and is a large practice with single family owner.
Services, technology and facilities that allow you to focus on providing the best experience for your patients
Our in-house Dental Laboratory, modern operatories and support staff allow you to focus on providing the best dental experience to your patients.
A tight-knit and friendly team culture.
We pride ourselves on our close-knit, friendly and supportive work culture. We frequently hold team events, celebrations and all-staff monthly meetings. Here at Brisbane Smiles, we celebrate the wins of our team members and work to uplift and support one another.
Established patient base with high flow of new patients.
We have serviced our patient base for 75 years and have an outstanding reputation for advanced aesthetic procedures. This generates a high flow of existing and new patients for extensive general and cosmetic dental procedures. Based upon high-quality routine dental care through 6-monthly recall appointments.
Advanced technology and laboratory technical services.
We use both digital and traditional workflows to ensure the best patient and staff experiences. Additionally, our in-house dental laboratory provides you with access to a higher level of dental technical services.
Great staff benefits and a work-life balance.
The majority of our Brisbane Smiles Team work a 38-hour, 4 day week with rewarding remuneration packages. The practice hours are weekdays excluding public holidays with no late nights. We have an in-house Dental Laboratory, with personal Dental Technicians who work with each Dentist.
join the team
Submit Your Application
If this role looks exciting to you, please get in touch. We look forward to receiving your application.
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From the very first visit, our patient knew that Brisbane Smiles wasn’t your average Dental experience ✨
This beautiful Smile Makeover was truly life-changing for our lovely patient. What made her experience with Brisbane Smiles different?
She felt supported, informed, and involved every step of the way. From her very first visit, she appreciated our collaborative approach — where her preferences were listened to, and every detail was tailored to suit her unique smile.
If you`re considering a Smile Makeover, know that you are in the best hands with the Brisbane Smiles team. With every Veneer and Dental Restoration hand-crafted in our on-site Dental Laboratory, and our proven 3-Step Smile Makeover process, your dream smile is made possible.
💫 Book your Complimentary Consultation today via the link in bio!
#smilemakeover #brisbanesmiles #smiletransformation #beforeandafter #porcelaincrowns #brisbanedentist
⚠️ Actual patient photo. Individual results will vary. All minor and major dental treatments have risks. Please seek the advice of a qualified healthcare professional before proceeding.
Considering Dental Implants to restore your smile? 🦷 This innovative treatment for missing teeth is a long-term solution that restores function, appearance, and helps prevent bone shrinkage. At Brisbane Smiles, we use state-of-the-art technology and a comfortable 3-step process to create secure, lasting results.
Learn more in our latest blog - link in bio! 📖
Contact us today to book your appointment 3870 3333.
#brisbanesmiles #brisbanedentist #dentist #dentalimplants #brisbanedentalimplants
We are thrilled to have helped this patient achieve a beautiful smile transformation with 12 Upper and 12 Lower Porcelain Crowns. A stunning outcome! ✨
Take your first step towards a stunning New Smile, book a Complimentary Smile Makeover Consultation appointment today via the link in our bio or call our team on 3870 3333 🦷
⚠️ Actual patient photo. Individual cases will vary. For all minor and major dental treatments, please seek the opinion of a dental professional before proceeding
#brisbanesmiles #smilemakeover #porcelaincrowns #beforeandafter
Missing, broken, or loose teeth? Dental Implants offer a lasting solution 🤍
At Brisbane Smiles, we use advanced Implant Technology to restore not just your smile, but your ability to eat, speak, and live comfortably - without the need for Dentures. Dental Implants also help maintain jawbone health, preventing long-term shrinkage and supporting your overall oral wellbeing.
For a limited time, we are offering complimentary Dental Implant Consultations - with zero obligation, just expert guidance on your best smile options.
This limited-time offer is only available until 30th June 2025. Book your appointment today via the link in our bio, or call our team on 3870 3333 and explore whether Dental Implants are right for you. 🦷✨
#brisbanesmiles #dentalimplants #brisbanedentist #brisbanedentalimplants
Happy Mother’s Day to All the Amazing Mums! 🌸
Today, we celebrate the incredible love, strength, and care that mothers give every day. Whether it’s comforting, supporting, or simply being there, mums make the world a better place.
#MothersDay #CelebrateMum #BrisbaneSmiles #ThankYouMum #MothersDayGift
940+ five-star reviews! 🙏🌟
We’re incredibly grateful for the trust and support from our Brisbane community. At Brisbane Smiles, we ensure that every patient receives the #1 Dental Experience in Brisbane and the highest quality dental treatment. We’re dedicated to helping patients overcome dental anxiety, gain confidence, and achieve healthy, beautiful smiles.
Thank you for allowing us to be a part of your dental journey! 💫
#BrisbaneSmiles #DentalCare
Sunshine, smiles and a whole lot of fun! ☀️📸 Our Brisbane Smiles team recently came together for a gorgeous afternoon picnic with our families, celebrating our shared wins, strengthening our connection, and soaking up the moments that matter most beyond the clinic.
Grateful for the amazing people who make our team so special, and for the beautiful setup by @vintagepicniccompany that made the day feel extra magical! ✨
#BrisbaneSmiles #VintagePicnicCompany #TeamCulture #SmilesAllRound
Behind the scenes of a Brisbane Smiles content day with Dr Paul! 🎬✨
Capturing the level of artistry, precision, and care that goes into every smile transformation. Stay tuned for new videos soon!
#BrisbaneSmiles #BehindTheScenes #SmileTransformation
