Dental Receptionist / Treatment Coordinator Position
We’re searching for an enthusiastic and professional Dental Reception Coordinator. Could you be our next Dental Receptionist / Treatment Coordinator?
The Dental Receptionist / Treatment Coordinator is responsible for coordinating the treatment of a patient to ensure treatment is organised, informed, patient-centred, and meets the highest of standards. Here at Brisbane Smiles, we strive to provide incredible patient experiences and market-leading service.
our philosophy
About Brisbane Smiles
Brisbane Smiles has been providing the best dental experiences to patients for 75 years!
At Brisbane Smiles, we pride ourselves on our core values — Consistency, Growth, Team, Passionate, Excellence, People-First.
As a Treatment Coordinator, you’re responsible for ensuring every patient has an exceptional experience with us. To support you, Brisbane Smiles has a large team, advanced technology and dental laboratory services onsite. We’re conveniently located in Toowong, 4km from the CBD.
Role Details
The Dental Receptionist / Treatment Coordinator’s role is to assist in the smooth and efficient running of the practice and adhere to Brisbane Smiles Philosophy’s and protocols at all times. This position that reports directly to the Office Leader. The Treatment Coordinator’s role requires reliability and flexibility to meet the needs of our patients and the practice.
A Dental Receptionist / Treatment Coordinator performs a variety of daily tasks. You will be responsible for coordinating the treatment of a patient, liaising directly with patients about all aspects of their oral health, treatment consent, financial consent, treatment sequencing, treatment management and follow-up tasks.
Your daily tasks will include:
- Liasing with patients regarding their recommended treatments
- Obtain and ensure appropriate understanding and consent is given for treatment
- Make and ensure financial arrangements are in place prior to appointment scheduling
- Management of non-clinical aspects of treatments
- Follow up on patient treatment
- Communication with other team members
- Reporting to the Practice Manager and Dentists
- Meet and greet patients, suppliers and practice staff
Who We’re Looking For
We’re searching for a Dental Receptionist / Treatment Coordinator who:
- Displays our core values
- Is passionate about providing the best dental experience to patients
- Is ready to work in a high-performing team environment
- Has experience in the Dental Industry
Requirements: Higher School Certificate & Dental Experience
What We Offer
Joining the team at Brisbane Smiles can give you career stability and opportunity to grow. Brisbane Smiles has specialised roles which are various, challenging and meaningful. Packages are backed with Competitive Pay and position-tailored incentive plans offered for long-term team members.
Here at Brisbane Smiles, we’re focused on providing the best dental experience by fostering a skilled and passionate team. Our Vision is to provide Brisbane’s No.1 patient experience and create stunning smiles. With a large team of over 35, the practice has a strong team culture of respect and support.
Privately owned and run practice with 75 years of history and a great team culture.
Brisbane Smiles has been located in Toowong and St Lucia for 75 years and is a large practice with single family owner.
Services, technology and facilities that allow you to focus on providing the best experience for your patients
Our in-house Dental Laboratory, modern operatories and support staff allow you to focus on providing the best dental experience to your patients.
A tight-knit and friendly team culture.
We pride ourselves on our close-knit, friendly and supportive work culture. We frequently hold team events, celebrations and all-staff monthly meetings. Here at Brisbane Smiles, we celebrate the wins of our team members and work to uplift and support one another.
Established patient base with high flow of new patients.
We have serviced our patient base for 75 years and have an outstanding reputation for advanced aesthetic procedures. This generates a high flow of existing and new patients for extensive general and cosmetic dental procedures. Based upon high-quality routine dental care through 6-monthly recall appointments.
Advanced technology and laboratory technical services.
We use both digital and traditional workflows to ensure the best patient and staff experiences. Additionally, our in-house dental laboratory provides you with access to a higher level of dental technical services.
Great staff benefits and a work-life balance.
The majority of our Brisbane Smiles Team work a 38-hour, 4 day week with rewarding remuneration packages. The practice hours are weekdays excluding public holidays with no late nights. We have an in-house Dental Laboratory, with personal Dental Technicians who work with each Dentist.
join the team
Submit Your Application
If this role looks exciting to you, please get in touch. We look forward to receiving your application.
FOLLOW US ON INSTAGRAM @BRISBANESMILES
Is that Dental Check up for your children still on the to-do list for the school holidays? 🗓️✔️
Regular check-ups help catch minor issues early and protect your child`s long-term oral health. Let our caring team provide the gentle, personalised care your family needs before heading back to the classroom.
Secure a last-minute holiday appointment, call 3870 3333 or visit www.bsmiles.au.
#brisbanesmiles #smilesofbrisbane
Smile Makeover ✨This patient’s smile was completely transformed with 10 upper and 4 lower Porcelain Crowns, custom-crafted in our onsite Brisbane Smiles Dental Laboratory. The Porcelian Crowns enhanced the colour, shape, and symmetry of the teeth, giving a more natural and balanced smile 😁.
Porcelain Crowns are a durable and aesthetic solution for restoring broken, weakened, or discoloured teeth. Each Crown is carefully customised to suit the patient’s individual needs, ensuring a seamless and natural result.
At Brisbane Smiles, we ensure every treatment is tailored to your unique goals. Book your consultation by visiting the link in our bio, or by calling us on 3870 3333.
Provider: Andrei Mihailescu
General Dentist (DEN0002177882)
⚠️ Treatment outcomes differ for each individual and cannot be guaranteed. All photos and videos feature actual patients and are for informational purposes only. All surgical or invasive procedures carry risks. Before proceeding, consult a qualified health practitioner and seek a second opinion. Go to bsmiles.au/txinfo to learn about potential risks and important treatment considerations.
SmiLUXA is designed with a focus on balance, precision and individuality.
Each treatment plan is developed to suit the person — taking into account both aesthetic goals and long-term oral health.
Book your complimentary consultation online at www.bsmiles.au or by calling us on 3870 3333
#brisbanesmiles #oralhealth #oralheaththerapy #dentalhygiene
⚠️ Treatment outcomes differ for each individual and cannot be guaranteed. All photos and videos feature actual patients and are for informational purposes only. All surgical or invasive procedures carry risks. Before proceeding, consult a qualified health practitioner and seek a second opinion. Go to bsmiles.au/txinfo to learn about potential risks and important treatment considerations.
Teaching early oral health habits makes all the difference in keeping your child`s teeth happy and healthy.
Discovering how to brush their teeth properly, up and down, zigzags and with little circles helps keep those little tooth aches away.
Book in for our upcoming Children`s Day on Monday, July 6th! Call 3870 3333 or book online at www.bsmiles.au to secure your child`s appointment.
#brisbanesmiles #toothfairy #oralhealth
Planning dental treatment often involves multiple considerations, including timing, priorities and budgeting.
Our team will guide you through your options and help you understand what may be possible, so you can move forward in a way that feels comfortable and well-informed.
To discuss your treatment options or book an appointment, call 3870 3333 or visit www.bsmiles.au
#brisbanesmiles #dentallab #smilesonly #smilesonlydentallab
SmiLUXA is a tailored approach to smile design developed at Brisbane Smiles.
It focuses on careful planning, precision and outcomes that are designed to complement the individual. We believe in ensuring your new smile is carefully designed to suit you, and only you.
Discover a smile designed just for you. Call 3870 3333 or book your appointment online at www.bsmiles.au
#brisbanesmiles #smiledesign #digitaldentistry
⚠️ Treatment outcomes differ for each individual and cannot be guaranteed. All photos and videos feature actual patients and are for informational purposes only. All surgical or invasive procedures carry risks.
Before proceeding, consult a qualified health practitioner and seek a second opinion. Go to bsmiles.au/txinfo to learn about potential risks and important treatment considerations.
SmiLUXA has arrived at Brisbane Smiles!
A tailored approach to smile design that brings together careful planning, clinical precision and a focus on natural-looking outcomes.
Book your complimentary consultation today, call 3870 3333 or visit us online at www.bsmiles.au
#brisbanesmiles #smiledesign #digitaldentistry
⚠️ Treatment outcomes differ for each individual and cannot be guaranteed. All photos and videos feature actual patients and are for informational purposes only. All surgical or invasive procedures carry risks. Before proceeding, consult a qualified health practitioner and seek a second opinion. Go to bsmiles.au/txinfo to learn about potential risks and important treatment considerations.
We recently had a very special visitor at Brisbane Smiles! 🌟
We had the pleasure of welcoming Australian rowing champion and two-time Olympic silver medallist, William Lockwood, to our clinic.
It’s always inspiring to meet athletes who have represented Australia on the world stage, and we’re proud to provide compassionate, personalised dental care to every patient. 💙✨
Ready to experience the same personalised care? Book your appointment online today at www.bsmiles.au
#brisbanesmiles #smilesofbrisbane
