Dental Receptionist / Treatment Coordinator Position
We’re searching for an enthusiastic and professional Dental Reception Coordinator. Could you be our next Dental Receptionist / Treatment Coordinator?
The Dental Receptionist / Treatment Coordinator is responsible for coordinating the treatment of a patient to ensure treatment is organised, informed, patient-centred, and meets the highest of standards. Here at Brisbane Smiles, we strive to provide incredible patient experiences and market-leading service.
our philosophy
About Brisbane Smiles
Brisbane Smiles has been providing the best dental experiences to patients for 75 years!
At Brisbane Smiles, we pride ourselves on our core values — Consistency, Growth, Team, Passionate, Excellence, People-First.
As a Treatment Coordinator, you’re responsible for ensuring every patient has an exceptional experience with us. To support you, Brisbane Smiles has a large team, advanced technology and dental laboratory services onsite. We’re conveniently located in Toowong, 4km from the CBD.
Role Details
The Dental Receptionist / Treatment Coordinator’s role is to assist in the smooth and efficient running of the practice and adhere to Brisbane Smiles Philosophy’s and protocols at all times. This position that reports directly to the Office Leader. The Treatment Coordinator’s role requires reliability and flexibility to meet the needs of our patients and the practice.
A Dental Receptionist / Treatment Coordinator performs a variety of daily tasks. You will be responsible for coordinating the treatment of a patient, liaising directly with patients about all aspects of their oral health, treatment consent, financial consent, treatment sequencing, treatment management and follow-up tasks.
Your daily tasks will include:
- Liasing with patients regarding their recommended treatments
- Obtain and ensure appropriate understanding and consent is given for treatment
- Make and ensure financial arrangements are in place prior to appointment scheduling
- Management of non-clinical aspects of treatments
- Follow up on patient treatment
- Communication with other team members
- Reporting to the Practice Manager and Dentists
- Meet and greet patients, suppliers and practice staff
Who We’re Looking For
We’re searching for a Dental Receptionist / Treatment Coordinator who:
- Displays our core values
- Is passionate about providing the best dental experience to patients
- Is ready to work in a high-performing team environment
- Has experience in the Dental Industry
Requirements: Higher School Certificate & Dental Experience
What We Offer
Joining the team at Brisbane Smiles can give you career stability and opportunity to grow. Brisbane Smiles has specialised roles which are various, challenging and meaningful. Packages are backed with Competitive Pay and position-tailored incentive plans offered for long-term team members.
Here at Brisbane Smiles, we’re focused on providing the best dental experience by fostering a skilled and passionate team. Our Vision is to provide Brisbane’s No.1 patient experience and create stunning smiles. With a large team of over 35, the practice has a strong team culture of respect and support.
Privately owned and run practice with 75 years of history and a great team culture.
Brisbane Smiles has been located in Toowong and St Lucia for 75 years and is a large practice with single family owner.
Services, technology and facilities that allow you to focus on providing the best experience for your patients
Our in-house Dental Laboratory, modern operatories and support staff allow you to focus on providing the best dental experience to your patients.
A tight-knit and friendly team culture.
We pride ourselves on our close-knit, friendly and supportive work culture. We frequently hold team events, celebrations and all-staff monthly meetings. Here at Brisbane Smiles, we celebrate the wins of our team members and work to uplift and support one another.
Established patient base with high flow of new patients.
We have serviced our patient base for 75 years and have an outstanding reputation for advanced aesthetic procedures. This generates a high flow of existing and new patients for extensive general and cosmetic dental procedures. Based upon high-quality routine dental care through 6-monthly recall appointments.
Advanced technology and laboratory technical services.
We use both digital and traditional workflows to ensure the best patient and staff experiences. Additionally, our in-house dental laboratory provides you with access to a higher level of dental technical services.
Great staff benefits and a work-life balance.
The majority of our Brisbane Smiles Team work a 38-hour, 4 day week with rewarding remuneration packages. The practice hours are weekdays excluding public holidays with no late nights. We have an in-house Dental Laboratory, with personal Dental Technicians who work with each Dentist.
join the team
Submit Your Application
If this role looks exciting to you, please get in touch. We look forward to receiving your application.
FOLLOW US ON INSTAGRAM @BRISBANESMILES
This beautiful lady came to Brisbane Smiles looking for a solution for her broken and missing teeth. A complete SmiLUXA Full Jaw Implant smile restoration was created, by using upper and lower full-arch dental implants, sinus grafts and custom-designed fixed zirconia bridges for exceptional aesthetics, strength, and long-term function.
If you would like to learn more about Full Jaw Implants or how to improve your missing teeth with Dental Implants, then our SmiLUXA Full Jaw Complimentary Consultation service can help you explore your options.
Book online via bsmiles.au or call our friendly team on 3870 3333.
#brisbanesmiles #beforeandafter #smiluxa #fulljawimplants
⚠️ Treatment outcomes differ for each individual and cannot be guaranteed. These photos feature actual patients and are for informational purposes only. All surgical or invasive procedures carry risks. Before proceeding, consult a qualified health practitioner and seek a second opinion. Go to bsmiles.au/txinfo to learn about potential risks and important treatment considerations.
At the end of every smile journey, a beautiful smile awaits 😍
Are you ready to explore your smile options?
Complimentary Smile Consultations are now available at Brisbane Smiles. Phone our friendly team today on 3870 3333 or visit www.bsmiles.au to book your consultation.
#brisbanesmiles #smilesofbrisbane #smilejourney
Meet Dr Andrei ✨🦷
With more than 19 years of clinical experience, Dr Andrei Mihailescu is known for providing knowledgeable, compassionate care to patients of all ages. His warm approach, honest advice, and commitment to quality have earned him a trusted reputation in the community.
Dr Andrei has extensive experience in cosmetic dentistry, reconstructive dentistry, geriatric dentistry, and caring for medically compromised patients. He is passionate about staying up to date with the latest dental technology to ensure every patient receives the highest standard of care.
We’re proud to have Dr Andrei on our team. If you would like to book an appointment with Dr Andrei, call our team on 3870 3333 or book online at www.bsmiles.au😊
#brisbanesmiles #generaldentist #drandrei
Dr Andrei Mihailescu
General Dentist
Doctor of Dental Medicine DMD
DEN0002177882
Independent Contractor
No two smiles are the same, and neither are our treatment plans. We take the time to understand your goals and tailor every consultation to suit you.
To learn more and understand how our team can build you a personalised plan, take advantage of our complimentary consultations and call 3870 3333 or visit www.bsmiles.au to book your consultation today.
#brisbanesmiles #smilesofbrisbane
Considering Teeth Whitening? At Brisbane Smiles we offer both in-chair Zoom Teeth Whitening and Custom take-home teeth whitening trays. Both options are suitable for different situations, and the combination of both offers a more long-term whitening approach.
Take advantage of our complimentary teeth whitening consultations, and learn how Teeth Whitening could improve your smile.
Phone our friendly team on 3870 3333 or visit www.bsmiles.au to book online today.
#brisbanesmiles #smilesofbrisbane
A little daily care goes a long way. Keep your smile at its best with consistent brushing, flossing and regular check-ups with our team.
To book your next routine dental check up to support your oral health, call 3870 3333 or visit www.bsmiles.au.
#brisbanesmiles #smilesofbrisbane
At Brisbane Smiles our surgeries are one of a kind. Step into a modern, immaculately maintained space designed with your comfort and experience in mind. Experience dentistry the way it should feel, premium, professional and welcoming.
Call 3870 3333 or visit www.bsmiles.au to learn more.
#brisbanesmiles #smilesofbrisbane
As the seasons change, it`s the perfect time to check in on your oral health.
Regular dental check-ups can help identify potential concerns early and support your long-term oral health. A simple visit today can help keep your oral health on track throughout the year.
Book your check-up today. Call 3870 3333 or book online at www.bsmiles.au
#brisbanesmiles #oralhealth #oralheaththerapy #dentalhygiene
⚠️ Treatment outcomes differ for each individual and cannot be guaranteed. All photos and videos feature actual patients and are for informational purposes only. All surgical or invasive procedures carry risks. Before proceeding, consult a qualified health practitioner and seek a second opinion. Go to bsmiles.au/txinfo to learn about potential risks and important treatment considerations.
