Treatment Coordinator Position

Weโ€™re searching for an enthusiastic and professional Treatment Coordinator. Could you be our next Treatment Coordinator?

The Treatment Coordinator is responsible for coordinating the treatment of a patient to ensure treatment is organised, informed, patient-centred, and meets the highest of standards. Here at Brisbane Smiles, we strive to provide incredible patient experiences and market-leading service.

our philosophy

About Brisbane Smiles

Brisbane Smiles has been providing the best dental experiences to patients for 75 years!

At Brisbane Smiles, we pride ourselves on our core values โ€” Consistency, Growth, Team, Passionate, Excellence, People-First.

As a Treatment Coordinator, youโ€™re responsible for ensuring every patient has an exceptional experience with us. To support you, Brisbane Smiles has a large team, advanced technology and dental laboratory services onsite. Weโ€™re conveniently located in Toowong, 4km from the CBD.

Role Details

The Treatment Coordinatorโ€™s role is to assist in the smooth and efficient running of the practice and adhere to Brisbane Smiles Philosophyโ€™s and protocols at all times. This position that reports directly to the Office Leader. The Treatment Coordinatorโ€™s role requires reliability and flexibility to meet the needs of our patients and the practice.

A Treatment Coordinator performs a variety of daily tasks. You will be responsible for coordinating the treatment of a patient, liaising directly with patients about all aspects of their oral health, treatment consent, financial consent, treatment sequencing, treatment management and follow-up tasks.

Your daily tasks will include:

  • Liasing with patients regarding their recommended treatments
  • Obtain and ensure appropriate understanding and consent is given for treatment
  • Make and ensure financial arrangements are in place prior to appointment scheduling
  • Management of non-clinical aspects of treatments
  • Follow up on patient treatment
  • Communication with other team members
  • Reporting to the Practice Manager and Dentists
  • Meet and greet patients, suppliers and practice staff

Who Weโ€™re Looking For

Weโ€™re searching for a Treatment Coordinator who:

  • Displays our core values
  • Is passionate about providing the best dental experience to patients
  • Is ready to work in a high-performing team environment
  • Has experience in the Dental Industry

 

Requirements: Higher School Certificate & Dental Experience

What We Offer

Joining the team at Brisbane Smiles can give you career stability and opportunity to grow.  Brisbane Smiles has specialised roles which are various, challenging and meaningful. Packages are backed with Competitive Pay and position-tailored incentive plans offered for long-term team members.

Here at Brisbane Smiles, weโ€™re focused on providing the best dental experience by fostering a skilled and passionate team. Our Vision is to provide Brisbaneโ€™s No.1 patient experience and create stunning smiles. With a large team of over 35, the practice has a strong team culture of respect and support.

Privately owned and run practice with 75 years of history and a great team culture.

Brisbane Smiles has been located in Toowong and St Lucia for 75 years and is a large practice with single family owner.

Services, technology and facilities that allow you to focus on providing the best experience for your patients

Our in-house Dental Laboratory, modern operatories and support staff allow you to focus on providing the best dental experience to your patients.

A tight-knit and friendly team culture.

We pride ourselves on our close-knit, friendly and supportive work culture. We frequently hold team events, celebrations and all-staff monthly meetings. Here at Brisbane Smiles, we celebrate the wins of our team members and work to uplift and support one another.

Established patient base with high flow of new patients.

We have serviced our patient base for 75 years and have an outstanding reputation for advanced aesthetic procedures. This generates a high flow of existing and new patients for extensive general and cosmetic dental procedures.  Based upon high-quality routine dental care through 6-monthly recall appointments.

Advanced technology and laboratory technical services.

We use both digital and traditional workflows to ensure the best patient and staff experiences. Additionally, our in-house dental laboratory provides you with access to a higher level of dental technical services.

Great staff benefits and a work-life balance.

The majority of our Brisbane Smiles Team work a 38-hour, 4 day week with rewarding remuneration packages. The practice hours are weekdays excluding public holidays with no late nights. We have an in-house Dental Laboratory, with personal Dental Technicians who work with each Dentist.

join the team

Submit Your Application

If this role looks exciting to you, please get in touch. We look forward to receiving your application.

FOLLOW US ON INSTAGRAM @BRISBANESMILES

The practice is closed from 3pm today ๐Ÿ“ฃ The team is spending the afternoon bonding together with fun activities and gearing up for an incredible 2025 โœจ

If you do have an emergency, please send us an email on info@brisbanesmiles.com.au We will check these as soon as we re-open tomorrow morning on the 21st of January.
Dr Karunaโ€™s passion for Cosmetic Dentistry and Implantology is at the heart of every life-changing smile she creates. Her precision and care help patients feel confident in their journey to their dream smile. โœจ

Start 2025 with a smile transformation! This January, Brisbane Smiles is offering FREE Consultation Appointments for Smile Makeover & Veneers, Dental Implants and Second Opinions.

Why choose Brisbane Smiles?
๐Ÿฆท Over 77 years of trusted experience in creating beautiful smiles
๐Ÿฆท Tailored treatments designed to suit your goals and lifestyle
๐Ÿฆท Advanced materials and technology for stunning, long-lasting results
๐Ÿฆท A caring team focused on your comfort and satisfaction

Appointments are filling quickly - donโ€™t miss out. Contact us today to book your appointment 3870 3333 or via the link in our bio!

#BrisbaneSmiles #FreeConsults #BrisbaneDentist
New Year Special: Complimentary Dental Implant Consultations! ๐ŸŽ‰Are you ready to restore your smile and confidence in 2025? For January ONLY, Brisbane Smiles is offering FREE consultations to explore life-changing Smile Makeover & Veneers, Second Opinion and Dental Implant options.

Hereโ€™s why Brisbane Smiles is the trusted choice:
๐ŸŒŸ Decades of dental expertise in Cosmetic, Implant & General Dentistry
๐ŸŒŸ High-quality, long-lasting treatments customised to you
๐ŸŒŸ Natural aesthetics designed just for you
๐ŸŒŸ Comfortable and personalised care
๐ŸŒŸ 800+ 5-star reviews!

Take advantage of this limited-time opportunity, as appointments are booking fast! ๐Ÿ“ž Call 3870 3333 or book online to secure your spot today.

โš ๏ธ Actual patient photo. Individual results will vary. All minor and major dental treatments have risks. Please seek the advice of a qualified healthcare professional before proceeding.

#BrisbaneDentist #BrisbaneVeneers #BrisbaneDentistry #SmilesOfBrisbane