Dental Laboratory Administrator
We’re searching for a highly organised and detail-oriented Laboratory Administrator to join our tight-knit, growing team. Could you be our next Dental Lab Administrator?
Are you an organised and detail-oriented professional looking for a dynamic role in a leading Dental Practice? Do you have incredible task management skills and enjoy working as part of a high-performing team? If so, Brisbane Smiles is looking for you!
our philosophy
About Brisbane Smiles
Brisbane Smiles has been providing the best dental experiences to patients for 77 years!
At Brisbane Smiles, we pride ourselves on our core values — Consistency, Growth, Team, Passionate, Excellence, People-First.
We’re a highly respected, rapidly growing lab and Dental Practice specialising in ceramic restorations using 3-Shape digital software. We take pride in innovation, technical excellence and creating the best aesthetic smile outcomes.
We are committed to looking after our staff and offer a professional career structure; training opportunities; modern digital workflow & a supportive friendly team.
Role Details
Your Role as a Dental Laboratory Administrator: This is a fantastic opportunity for a highly organised individual who is passionate about Dental care and skilled with task management. If you’re also currently a Dental Assistant looking for a change, this could be the perfect role for you! Your key responsibilities will include:
Key Responsibilities:
- Laboratory Administration: Managing workflow, coordinating lab work allocations and ensuring all patient records are accurate and up to date.
- Scheduling & Patient Coordination: Answering calls, scheduling patients, updating patient files and liaising with Dental Providers.
- Infection Control & Maintenance: Ensuring instruments and equipment are maintained to infection control standards.
- Stock & Supplies: Monitoring and maintaining supply levels for the Dental Laboratory.
- Lab Support Tasks: Pouring up models, making teeth whitening trays and ensuring the lab and treatment areas remain clean and organised.
Work hours: Monday-Thursday 8:30-5:00pm and Friday: 8:30-4:15pm.
Who We’re Looking For
Skills and experience:
- Has 1-3 years of experience in Dental Assisting, Laboratory work or a related role.
- Possesses strong organisational and time management skills with the ability to multitask.
- Is tech-savvy, with competent computer skills for scheduling and record-keeping.
- Works well both independently and collaboratively with Dentists and Lab Technicians.
- Has a friendly and positive attitude, with a commitment to excellent patient care.
- Is highly reliable, motivated and adaptable to changing situations.
- Demonstrates a high standard of work and attention to detail.
What We Offer
Joining the team at Brisbane Smiles can give you career stability and opportunity to grow. Brisbane Smiles has specialised roles which are various, challenging and meaningful. Packages are backed with Competitive Pay and position-tailored incentive plans offered for long-term team members.
Here at Brisbane Smiles, we’re focused on providing the best dental experience by fostering a skilled and passionate team. Our Vision is to provide Brisbane’s No.1 patient experience and create stunning smiles. With a large team of over 35, the practice has a strong team culture of respect and support.
Privately owned and run practice with 75 years of history and a great team culture.
Brisbane Smiles has been located in Toowong and St Lucia for 75 years and is a large practice with single family owner.
Services, technology and facilities that allow you to focus on providing the best experience for your patients
Our in-house Dental Laboratory, modern operatories and support staff allow you to focus on providing the best dental experience to your patients.
A tight-knit and friendly team culture.
We pride ourselves on our close-knit, friendly and supportive work culture. We frequently hold team events, celebrations and all-staff monthly meetings. Here at Brisbane Smiles, we celebrate the wins of our team members and work to uplift and support one another.
Established patient base with high flow of new patients.
We have serviced our patient base for 75 years and have an outstanding reputation for advanced aesthetic procedures. This generates a high flow of existing and new patients for extensive general and cosmetic dental procedures. Based upon high-quality routine dental care through 6-monthly recall appointments.
Advanced technology and laboratory technical services.
We use both digital and traditional workflows to ensure the best patient and staff experiences. Additionally, our in-house dental laboratory provides you with access to a higher level of dental technical services.
Great staff benefits and a work-life balance.
The majority of our Brisbane Smiles Team work a 38-hour, 4 day week with rewarding remuneration packages. The practice hours are weekdays excluding public holidays with no late nights. We have an in-house Dental Laboratory, with personal Dental Technicians who work with each Dentist.
join the team
Submit Your Application
If this role looks exciting to you, please get in touch. We look forward to receiving your application.
FOLLOW US ON INSTAGRAM @BRISBANESMILES
The Brisbane Smiles Difference 💎✨ This wonderful patient received a bespoke Smile Makeover with 6 Porcelain Veneers. Her experience? Unparalleled.
"It`s really comfortable, the feeling is more friendly and attentive. Everything is in the same building... I used to have to go to three different places."
She was so impressed, she has already booked her family in to experience the same high level of care! 💙
Enjoy the #1 Dental Experience in Brisbane at no cost to you — our Free Smile Makeover Consultations offer has been extended until 30 September. Book via the link in bio!
#BrisbaneSmiles #SmileWithConfidence #PorcelainVeneers #CosmeticDentistBrisbane #BeforeAndAfter #VeneersAustralia
⚠️ Actual patient photo. Individual results will vary. All minor and major dental treatments have risks. Please seek the advice of a qualified healthcare professional before proceeding.
At Brisbane Smiles, our friendly team is passionate about delivering more than just great Dental care.
We are here to provide an experience that is centred around you. From the moment you walk through our doors, we go above and beyond to ensure you feel welcomed, listened to, and cared for. 💙
To discover why we are known as Brisbane’s #1 Dental Experience, visit the link in our bio or call us on 3870 3333 to book your appointment.
#brisbanesmile #generaldentist #generaldentistbrisbane #brisbanesmiles
Another fantastic Kids Day at Brisbane Smiles!
Thank you to all the little legends and their families who joined us. We had an absolute blast! 💙 From fun activities to building confidence at the dentist, it is always a joy creating a positive, friendly space for our youngest patients.
We love helping kids learn healthy dental habits early and making it fun along the way! 😁🦷
#brisbanesmiles #kidsday #healthyhabitsstartyoung
Happy Birthday to our amazing Patient Experience Leader, Lucy! 🎉💙
Lucy is a true ray of sunshine, her warmth, positivity and leadership brighten every day at Brisbane Smiles. We are so lucky to have her as part of our team and wish her the happiest of birthdays today!
Did you know your Invisalign trays can double as whitening trays? 💎😁
Once you’ve finished your Invisalign treatment, the retainers we provide for night-time wear can also be used for whitening. Simply place whitening gel into the trays and wear them for half an hour, or as advised by your Dentist.
Also, when we provide Invisalign treatment, if attachments (the small white resin buttons) are needed, we don’t place them until your second tray. So, if you`re thinking about whitening early in your treatment, your first Invisalign tray can be used before any attachments are added!
Ask us at your next visit about whitening options during or after Invisalign.
#brisbanesmiles #brisbanedentist #invisalign #invisalignfaq #brisbaneinvisalign
We love the little artists of Brisbane Smiles! 🎨💙 Our wonderful Reception Leader, Madonna, was surprised with this beautiful portrait drawn by young patient Fatima, and we think she captured her perfectly!
Thank you, Fatima, for the smiles and the masterpiece! ✨
#BrisbaneSmiles #FamilyDentist #KidsDentist #BrisbaneDentist
Struggling with loose Dentures or missing teeth? TeethXpress® offers a life-changing solution, with a brand new smile secured on the same day as your procedure.
At Brisbane Smiles, we use digital smile design, advanced scanning, and IV sedation to make the process smooth, comfortable, and reliable.
Led by Dr Paul McKay, our team is here to help you feel confident in your smile again.
We are currently offering FREE Dental Implant Consultations until 30 September - contact us today to book your appointment 3870 3333 or via the link in our bio 🦷
#brisbanesmiles #brisbanedentist #dentalimplants #teethxpress #teethreplacement
A Smile Makeover for a more balanced, fuller smile 💎 Each Smile Makeover at Brisbane Smiles is specifically tailored to best match your facial features, dental conditions and preferences. This patient received a Gum-lift and 4 x Porcelain Crowns to achieve their dream smile ✨
If you have been dreaming of your own Smile Makeover, now is the perfect time. We have extended our Free Smile Makeover Consultations offer until 30 September — book via the link in bio!
#smilemakeover #brisbanesmiles #smilesofbrisbane #beforeandafter #porcelaincrowns #dentalmakeover #brisbanedentist
⚠️ Actual patient photo. Individual results will vary. All minor and major dental treatments have risks. Please seek the advice of a qualified healthcare professional before proceeding.
