Payments are being made to:

Consultations and Treatment

You agree that you are making a deposit for either a Consultation Appointment or for Dental Treatment and that an Invoice with treatment specific codes will be provided at your appointment.

Terms and Conditions

All patients of our practice are required to agree to our Terms and Conditions of Treatment.  If you are unsure or have any questions regarding the terms and conditions, then please contact our practice staff to discuss your questions and concerns before accepting a treatment plan or commencing treatment. The Terms and Conditions include:

• Privacy
• Charter of Patient Rights
• Appointments
• Professional Fees
• Warranty
• Transfer

Read the details about Terms and Conditions of Treatment at Brisbane Smiles – Smiles Only Pty Ltd

Health Funds

A treatment invoice will be provided in accordance with Health Fund rules for you to claim back at each Appointment or in the case of Crowns/Veneers/Dentures/Occlusal Splints at the Insertion of these items. This is to comply with your health fund agreements. Hicaps claims are unavailable for treatment requiring upfront payments. Any rebates received from your health fund to you are a matter between you and your health fund.

Refunds and Cancellations

Refunds are available 72 hours prior to the first appointment in a series of appointments or consultation (treatment sequence).

The refund amount will be less any incurred laboratory or material costs or finance/credit card fees.

A partial refund will be available for late cancelation with less than 72 hours notice.  A fee of $100 will be forfeited along with any laboratory fees to a maximum of $2,000 and clinical costs to the value of $250 per hour determined by time allocated for any appointments within the following 72 hours.

You can cancel an Appointment by phone call (07) 3870 3333