Treatment Coordinator Position
We’re searching for an enthusiastic and professional Treatment Coordinator. Could you be our next Treatment Coordinator?
The Treatment Coordinator is responsible for coordinating the treatment of a patient to ensure treatment is organised, informed, patient-centred, and meets the highest of standards. Here at Brisbane Smiles, we strive to provide incredible patient experiences and market-leading service.
our philosophy
About Brisbane Smiles
Brisbane Smiles has been providing the best dental experiences to patients for 75 years!
At Brisbane Smiles, we pride ourselves on our core values — Consistency, Growth, Team, Passionate, Excellence, People-First.
As a Treatment Coordinator, you’re responsible for ensuring every patient has an exceptional experience with us. To support you, Brisbane Smiles has a large team, advanced technology and dental laboratory services onsite. We’re conveniently located in Toowong, 4km from the CBD.
Role Details
The Treatment Coordinator’s role is to assist in the smooth and efficient running of the practice and adhere to Brisbane Smiles Philosophy’s and protocols at all times. This position that reports directly to the Office Leader. The Treatment Coordinator’s role requires reliability and flexibility to meet the needs of our patients and the practice.
A Treatment Coordinator performs a variety of daily tasks. You will be responsible for coordinating the treatment of a patient, liaising directly with patients about all aspects of their oral health, treatment consent, financial consent, treatment sequencing, treatment management and follow-up tasks.
Your daily tasks will include:
- Liasing with patients regarding their recommended treatments
- Obtain and ensure appropriate understanding and consent is given for treatment
- Make and ensure financial arrangements are in place prior to appointment scheduling
- Management of non-clinical aspects of treatments
- Follow up on patient treatment
- Communication with other team members
- Reporting to the Practice Manager and Dentists
- Meet and greet patients, suppliers and practice staff
Who We’re Looking For
We’re searching for a Treatment Coordinator who:
- Displays our core values
- Is passionate about providing the best dental experience to patients
- Is ready to work in a high-performing team environment
- Has experience in the Dental Industry
Requirements: Higher School Certificate & Dental Experience
What We Offer
Joining the team at Brisbane Smiles can give you career stability and opportunity to grow. Brisbane Smiles has specialised roles which are various, challenging and meaningful. Packages are backed with Competitive Pay and position-tailored incentive plans offered for long-term team members.
Here at Brisbane Smiles, we’re focused on providing the best dental experience by fostering a skilled and passionate team. Our Vision is to provide Brisbane’s No.1 patient experience and create stunning smiles. With a large team of over 35, the practice has a strong team culture of respect and support.
Privately owned and run practice with 75 years of history and a great team culture.
Brisbane Smiles has been located in Toowong and St Lucia for 75 years and is a large practice with single family owner.
Services, technology and facilities that allow you to focus on providing the best experience for your patients
Our in-house Dental Laboratory, modern operatories and support staff allow you to focus on providing the best dental experience to your patients.
A tight-knit and friendly team culture.
We pride ourselves on our close-knit, friendly and supportive work culture. We frequently hold team events, celebrations and all-staff monthly meetings. Here at Brisbane Smiles, we celebrate the wins of our team members and work to uplift and support one another.
Established patient base with high flow of new patients.
We have serviced our patient base for 75 years and have an outstanding reputation for advanced aesthetic procedures. This generates a high flow of existing and new patients for extensive general and cosmetic dental procedures. Based upon high-quality routine dental care through 6-monthly recall appointments.
Advanced technology and laboratory technical services.
We use both digital and traditional workflows to ensure the best patient and staff experiences. Additionally, our in-house dental laboratory provides you with access to a higher level of dental technical services.
Great staff benefits and a work-life balance.
The majority of our Brisbane Smiles Team work a 38-hour, 4 day week with rewarding remuneration packages. The practice hours are weekdays excluding public holidays with no late nights. We have an in-house Dental Laboratory, with personal Dental Technicians who work with each Dentist.
join the team
Submit Your Application
If this role looks exciting to you, please get in touch. We look forward to receiving your application.
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Restore Your Smile with Dental Implants at Brisbane Smiles 🦷🌟 Dental Implants offer an innovative, natural-looking solution for missing or damaged teeth. Designed to replace teeth permanently, they provide stable support for Porcelain Crowns, acting just like natural teeth. Beyond improving your smile, they also help maintain jawbone health, preventing the shrinkage that often occurs over time when teeth are missing.
Whether you`re dealing with missing, broken, or loose teeth, Dental Implants at Brisbane Smiles can restore both function and appearance - allowing you to eat, speak, and smile with confidence.
Visit Brisbane Smiles for a FREE Dental Implants Consultation and discover the benefits of Dental Implants and enjoy a lasting solution for your oral health. Complimentary Consultations are valid until April 30th 2025.
Book your appointment today via www.bsmiles.online or call our team on 3870 3333 ✨
#BrisbaneSmiles #DentalImplants #BrisbaneDentalImplants #BrisbaneDentist
At Brisbane Smiles, we believe every smile tells a story 🌟 Our team is here to help you write yours, with expert treatments tailored to your needs. Whether you`re looking to brighten your smile or explore options like Dental Implants or Porcelain Veneers, we take the time to make sure you feel at ease.
Until April 30th, we are offering an amazing opportunity for you to explore the best options to create your Dream Smile - Free Consultations for Veneers, Dental Implants & Second Opinions.
Book your appointment today via the link in our or call our team on 3870 3333 😁✨
#BrisbaneSmiles #BrisbaneDentist #BestBrisbaneDentist
Exploring the Future of Dentistry at ADX Brisbane! ✨ Our team had an awesome time at ADX Brisbane, Australia’s premier dental event! We explored the latest advancements in Dental Technology and patient care — ensuring we continue to deliver the very best for our patients 💙 @adxexpo
Swipe through to see some highlights from our time at ADX! 📸
#BrisbaneSmiles #ADXBrisbane #BrisbaneDentist
Behind the scenes with our Dental Technician, Tara! 🎤✨ You’ve probably heard of Dental Crowns, but do you know how they’re made? Our expert Dental Technician, Tara, takes us inside the Brisbane Smiles lab, where we craft long-lasting, high-quality Crowns and Veneers designed just for you.
Unlike a one-size-fits-all approach, we meticulously mimic the natural beauty of enamel — ensuring a seamless, natural-looking smile. Whether it’s Crowns or Veneers, our team is dedicated to creating results that subtly enhance and restore your smile 🦷.
#BrisbaneSmiles #BestBrisbaneDentist #DentalExcellence #BrisbaneDentist #BrisbaneDentalLab #DentalLaboratory #BrisbaneVeneers
We`re Hiring! Dental Assistant Opportunity at Brisbane Smiles! ✨
Looking for a fresh start in a friendly, high-performing Dental team? Join Brisbane Smiles as our next Dental Assistant! 🦷
✅ Work alongside skilled Oral Health Providers in a luxury, top-rated clinic
✅ Enjoy competitive pay, growth opportunities & a supportive team culture
✅ 4-day work week — no late nights or weekends!
If you`re passionate about patient care and want to grow in a rewarding career, we’d love to hear from you! 👉 Apply now via the `Careers` link in bio.
#BrisbaneJobs #BrisbaneHiring #BrisbaneCareers #BrisbaneDentalAssistant #BrisbaneJob
Wedding Season Ready? Let Your Smile Shine! ✨
With wedding season around the corner, now’s the perfect time to brighten your smile! Whether you’re the bride, groom, part of the wedding party, or a guest, your smile will be in the spotlight.
Claim your Complimentary Teeth Whitening Consultation at your next Check-Up and Clean Appointment! Our expert team will help you choose the best whitening option to suit your needs, lifestyle, and budget.
✅ Up to 8 shades whiter
✅ In-Clinic or Take-Home options
✅ Safe, professional, and comfortable treatment
Make your smile picture-perfect for life’s big moments! 📸✨ Book your appointment today via the link in our bio or call our team on 3870 3333.
#BrisbaneSmiles #TeethWhitening #BrisbaneTeethWhitening #BrisbaneWeddings
Crafted with care, designed for you ✨ At Brisbane Smiles, we know that every smile is unique, so your Dental restorations should be too! Unlike mass-produced, one-size-fits-all options that other Dental Practices may use, our onsite Dental Laboratory allows us to create hand-crafted, custom Veneers and Crowns tailored to your individual smile and aesthetic preferences.
- Made with precision by Brisbane’s most experienced and qualified Dental Technicians
- Hand-crafted using high-quality Australian materials
- Designed for natural aesthetics, longevity and a perfect fit
When you choose Brisbane Smiles, you`re choosing personalised care and world-class Dentistry, all under one roof. Your smile deserves nothing less 💎
#BrisbaneSmiles #BrisbaneVeneers #CustomDentistry #VeneersBrisbane #BrisbaneDentist
Subtle smile tweaks can make all the difference 💎✨ For this patient, we refreshed pre-existing Dental Implants and placed Six Porcelain Crowns for optimal aesthetics and functionality.
Over time, Dental Crowns and Veneers can wear down, discolour or no longer match your natural teeth. At Brisbane Smiles, we helped this patient refresh their smile by replacing old restorations with high-quality, natural-looking restorations. The result? A brighter, healthier and more confident smile!
Upgrading your outdated Dental treatment not only enhances aesthetics but also improves function and longevity — helping you maintain a youthful, radiant appearance for years to come.
If you`re considering freshening up past Dental Treatments, book a Consultation with one of our experienced Dentists to find out your best options! Book online via link in bio or call our friendly team on 07 3870 3333 📞
#smilemakeover #brisbanesmiles #smilesofbrisbane #beforeandafter #porcelaincrowns #dentalmakeover #brisbanedentist
⚠️ Actual patient photo. Individual results will vary. All minor and major dental treatments have risks. Please seek the advice of a qualified healthcare professional before proceeding.
