Dental Receptionist / Treatment Coordinator Position
We’re searching for an enthusiastic and professional Dental Reception Coordinator. Could you be our next Dental Receptionist / Treatment Coordinator?
The Dental Receptionist / Treatment Coordinator is responsible for coordinating the treatment of a patient to ensure treatment is organised, informed, patient-centred, and meets the highest of standards. Here at Brisbane Smiles, we strive to provide incredible patient experiences and market-leading service.
our philosophy
About Brisbane Smiles
Brisbane Smiles has been providing the best dental experiences to patients for 75 years!
At Brisbane Smiles, we pride ourselves on our core values — Consistency, Growth, Team, Passionate, Excellence, People-First.
As a Treatment Coordinator, you’re responsible for ensuring every patient has an exceptional experience with us. To support you, Brisbane Smiles has a large team, advanced technology and dental laboratory services onsite. We’re conveniently located in Toowong, 4km from the CBD.
Role Details
The Dental Receptionist / Treatment Coordinator’s role is to assist in the smooth and efficient running of the practice and adhere to Brisbane Smiles Philosophy’s and protocols at all times. This position that reports directly to the Office Leader. The Treatment Coordinator’s role requires reliability and flexibility to meet the needs of our patients and the practice.
A Dental Receptionist / Treatment Coordinator performs a variety of daily tasks. You will be responsible for coordinating the treatment of a patient, liaising directly with patients about all aspects of their oral health, treatment consent, financial consent, treatment sequencing, treatment management and follow-up tasks.
Your daily tasks will include:
- Liasing with patients regarding their recommended treatments
- Obtain and ensure appropriate understanding and consent is given for treatment
- Make and ensure financial arrangements are in place prior to appointment scheduling
- Management of non-clinical aspects of treatments
- Follow up on patient treatment
- Communication with other team members
- Reporting to the Practice Manager and Dentists
- Meet and greet patients, suppliers and practice staff
Who We’re Looking For
We’re searching for a Dental Receptionist / Treatment Coordinator who:
- Displays our core values
- Is passionate about providing the best dental experience to patients
- Is ready to work in a high-performing team environment
- Has experience in the Dental Industry
Requirements: Higher School Certificate & Dental Experience
What We Offer
Joining the team at Brisbane Smiles can give you career stability and opportunity to grow. Brisbane Smiles has specialised roles which are various, challenging and meaningful. Packages are backed with Competitive Pay and position-tailored incentive plans offered for long-term team members.
Here at Brisbane Smiles, we’re focused on providing the best dental experience by fostering a skilled and passionate team. Our Vision is to provide Brisbane’s No.1 patient experience and create stunning smiles. With a large team of over 35, the practice has a strong team culture of respect and support.
Privately owned and run practice with 75 years of history and a great team culture.
Brisbane Smiles has been located in Toowong and St Lucia for 75 years and is a large practice with single family owner.
Services, technology and facilities that allow you to focus on providing the best experience for your patients
Our in-house Dental Laboratory, modern operatories and support staff allow you to focus on providing the best dental experience to your patients.
A tight-knit and friendly team culture.
We pride ourselves on our close-knit, friendly and supportive work culture. We frequently hold team events, celebrations and all-staff monthly meetings. Here at Brisbane Smiles, we celebrate the wins of our team members and work to uplift and support one another.
Established patient base with high flow of new patients.
We have serviced our patient base for 75 years and have an outstanding reputation for advanced aesthetic procedures. This generates a high flow of existing and new patients for extensive general and cosmetic dental procedures. Based upon high-quality routine dental care through 6-monthly recall appointments.
Advanced technology and laboratory technical services.
We use both digital and traditional workflows to ensure the best patient and staff experiences. Additionally, our in-house dental laboratory provides you with access to a higher level of dental technical services.
Great staff benefits and a work-life balance.
The majority of our Brisbane Smiles Team work a 38-hour, 4 day week with rewarding remuneration packages. The practice hours are weekdays excluding public holidays with no late nights. We have an in-house Dental Laboratory, with personal Dental Technicians who work with each Dentist.
join the team
Submit Your Application
If this role looks exciting to you, please get in touch. We look forward to receiving your application.
FOLLOW US ON INSTAGRAM @BRISBANESMILES
A complete smile transformation with TeethXpress® ✨ This patient received custom Titanium-Zirconia Implant Bridges for both their upper and lower teeth, giving them a fuller, functional smile. 🦷
With Upper and Lower TeethXpress® treatment, we were able to restore both function and aesthetics, providing a natural-looking, long-lasting smile.
TeethXpress is an innovative solution and offers fixed-in teeth on the same day as surgery — giving you back the ability to eat, speak and smile. Whether you are living with loose or missing teeth, wearing uncomfortable dentures, or avoiding certain foods, this treatment could be your answer.
We are currently offering Complimentary Consultations for Dental Implants and TeethXpress. Book your complimentary consultation today by visiting the link in our bio or calling us on 3870 3333. 📲
*View full T&Cs on our website, link in bio. Offer valid until 31 March 2026.
#brisbanesmiles #brisbanedentist #bestbrisbanedentist #porcelaincrowns
Provider: Dr Paul McKay
General Dentist (DEN0000958298)
⚠️ Treatment outcomes differ for each individual and cannot be guaranteed. All photos and videos feature actual patients and are for informational purposes only. All surgical or invasive procedures carry risks. Before proceeding, consult a qualified health practitioner and seek a second opinion. Go to bsmiles.au/txinfo to learn about potential risks and important treatment considerations.
Is TeethXpress® right for you?
• Dealing with loose or missing teeth?
• Wearing full or partial dentures?
• Struggling to eat certain foods?
TeethXpress® could be the solution you have been looking for. It is one of the few full-jaw or full-mouth dental implant procedures that delivers a complete set of natural-looking new teeth in a single appointment.
Why patients enjoy TeethXpress®?
• Walk out with a full set of teeth on the same day
• Natural look and feel, custom-designed for your smile
• Permanent and stable, no slipping or adhesives
• Digitally guided precision for optimal results
• Comfortable twilight IV sedation during surgery
Considering TeethXpress®? We are currently offering complimentary consultations. Take the first step and book your complimentary consult via the link in bio 🌟
*View full T&Cs on our website, link in bio. Offer valid until 31 March 2026.
⚠️ Treatment outcomes differ for each individual and cannot be guaranteed. All photos and videos feature actual patients and are for informational purposes only. All surgical or invasive procedures carry risks. Before proceeding, consult a qualified health practitioner and seek a second opinion. Go to bsmiles.au/txinfo to learn about potential risks and important treatment considerations.
Introducing Our New Dentist, Dr Sav! ✨
We are thrilled to welcome Dr Antiya Savnak to the Brisbane Smiles team. Dr Sav completed a Bachelor of Oral Health Sciences and a Master of Dentistry, and his clinical experience is broad and versatile, spanning root canal treatments, restorative dentistry, surgical extractions and routine wisdom tooth removal. He has a strong interest in cosmetic and full-mouth rehabilitation and continues to expand his skills through advanced training to deliver transformative treatment outcomes.
Book an appointment with Dr Sav by visiting the link in our bio or by calling 3870 3333 📲
#newdentist #brisbanesmiles #generaldentistbrisbane
Anitya Savnak
General Dentist (DEN0002585801)
⚠️ Results vary. All surgical procedures carry risks. Seek advice from a qualified health practitioner and seek a second opinion.
Considering Dental Implants or TeethXpress? Now is the perfect time to explore your options with a complimentary consultation at Brisbane Smiles! 🌟
Why consider Dental Implants or TeethXpress®?
✅ Dental Implants provide a long-lasting, natural-looking way to replace missing teeth.
✅ TeethXpress® is an innovative procedure that delivers a complete set of natural-looking teeth in a single appointment, perfect for full-jaw or full-mouth restoration.
You can visualise and preview your potential new smile with a Digital Smile Design, allowing you to see what is possible before any treatment begins.
Why book your complimentary consultation with Brisbane Smiles?
✔️ 77 years of trusted care and expertise
✔️ Personalised consultations designed around your goals
✔️ Advanced technology to plan your treatment with precision
✔️ A comfort-first approach every step of the way
Book your complimentary Dental Implant or TeethXpress consultation today by visiting the link in our bio or by calling us on 3870 3333 📲
*View full T&Cs on our website, link in bio. Offer valid until 31 March 2026.
#brisbanesmiles #brisbanedentist #freeconsults #brisbaneveneers #brisbanedentalimplants #brisbanesmilemakeovers #bestbrisbanedentist
⚠️ Treatment outcomes differ for each individual and cannot be guaranteed. All photos and videos feature actual patients and are for informational purposes only. All surgical or invasive procedures carry risks. Before proceeding, consult a qualified health practitioner and seek a second opinion. Go to bsmiles.au/txinfo to learn about potential risks and important treatment considerations.
For 77 years, Brisbane Smiles has proudly remained a local, family-owned dental practice right here in Toowong 💙
Since opening our doors in 1948, generations of families from Brisbane have trusted us with their dental care, and we couldn’t be more grateful for the loyalty and support of our community.
What began as a small local practice has grown into a leading name in General and Cosmetic Dentistry, guided today by Principal Dentist Dr Paul McKay, who leads with care and excellence.
Our story began with Dr Graham McKay, who owned and led the practice for many years with a deep commitment to patient care. Today, his son Dr Paul McKay proudly continues that legacy by guiding Brisbane Smiles into a new era of modern, patient-centred Dentistry while keeping our family values at the heart of everything we do.
Being family-owned means every patient who walks through our doors is treated like one of our own; with honesty, compassion and a commitment to delivering Dental Excellence in Brisbane ✨
#BrisbaneSmiles #FamilyOwned #LocalDentist #ToowongDentist #BrisbaneDentist #OurStory
Keep your teeth healthy and strong with our New Patient Offer 💙
At Brisbane Smiles, our team is here to help you maintain your smile for years to come with our expert care and advanced technology. For a limited time, new patients can enjoy a comprehensive Dental Check-Up and Clean for just $230 (usually $280).
Receive personalised care from both a General Dentist and a Dental Hygienist, using our advanced technology for a thorough check-up and deep clean. 🦷
Already love your Brisbane Smiles experience? Share the gift of a healthy smile and invite your friends and family to take advantage of this special offer.
Spots are filling fast! Book your appointment via the link in our bio, or call us on 3870 3333. 💫
*View full T&Cs on our website www.bsmiles.au. Offer valid until 30 November 2025.
#brisbanesmiles #newpatientoffer #brisbanedentist
⚠️ Treatment outcomes differ for each individual and cannot be guaranteed. All photos and videos feature actual patients and are for informational purposes only. All surgical or invasive procedures carry risks. Before proceeding, consult a qualified health practitioner and seek a second opinion. Go to bsmiles.au/txinfo to learn about potential risks and important treatment considerations.
Dental Care Guided by Technology and Expertise! 🦷 At Brisbane Smiles, we use CBCT (Cone Beam Computed Tomography) and OPG (Orthopantomogram) radiography to give our team a complete view of your teeth, jaw, and surrounding structures. This advanced imaging allows us to:
✅ Plan treatments with precision and confidence
✅ Identify hidden dental issues early
✅ Ensure safer, more effective procedures
✅ Tailor care specifically to your smile
Whether you are considering implants, orthodontics, or complex restorative work, our CBCT & OPG scans provide the detailed insights we need to deliver accurate, personalised care all under one roof.
To learn more about CBCT & OPG Radiograph, you can visit the link in our bio, or call us on 3870 3333.
#cbctscan #brisbanesmiles #OPGRadiography #brisbanedentist
⚠️Treatment outcomes differ for each individual and cannot be guaranteed. All photos and videos feature actual patients and are for informational purposes only. All surgical or invasive procedures carry risks. Before proceeding, consult a qualified health practitioner and seek a second opinion. Go to bsmiles.au/txinfo to learn about potential risks and important treatment considerations.
Professional Teeth Whitening Options for a Brighter Smile This Event Season 😁 🎉 Whether it is for your Christmas party, end-of-year photos, or a special celebration, we have professional Teeth Whitening options to suit your timeline and goals. Here is what we offer at Brisbane Smiles:
💙 In-Office Zoom Whitening
Walk out with a smile up to 8 shades whiter in just one appointment (2 hours)! Advanced LED light technology delivers powerful results, giving an instant glow before your event.
💙 In-Office Pola Rapid Whitening
Brighten your smile in under 1 hour with this gentle, fast treatment designed to minimise sensitivity while delivering radiant results.
💙 Take-Home Whitening Kits
Whiten your teeth safely and conveniently over 1–2 weeks using our custom-fitted trays and professional-grade gel. Ideal for gradual brightening or maintaining your in-office results.
💙 Touch-Up Syringes
Already have custom whitening trays? Refresh your smile anytime with our Dentist-approved whitening gel syringes, perfect for maintaining your glow throughout the season.
Book your complimentary Teeth Whitening Consultation by visiting the link in our bio or by calling our friendly team on 3870 3333.
#professionalteethwhiteningbrisbane #brisbanesmiles #brisbanedentist
⚠️ Treatment outcomes differ for each individual and cannot be guaranteed. All photos and videos feature actual patients and are for informational purposes only. All surgical or invasive procedures carry risks. Before proceeding, consult a qualified health practitioner and seek a second opinion. Go to bsmiles.au/txinfo to learn about potential risks and important treatment considerations.
