Treatment Coordinator Position
We’re searching for an enthusiastic and professional Treatment Coordinator. Could you be our next Treatment Coordinator?
The Treatment Coordinator is responsible for coordinating the treatment of a patient to ensure treatment is organised, informed, patient-centred, and meets the highest of standards. Here at Brisbane Smiles, we strive to provide incredible patient experiences and market-leading service.
our philosophy
About Brisbane Smiles
Brisbane Smiles has been providing the best dental experiences to patients for 75 years!
At Brisbane Smiles, we pride ourselves on our core values — Consistency, Growth, Team, Passionate, Excellence, People-First.
As a Treatment Coordinator, you’re responsible for ensuring every patient has an exceptional experience with us. To support you, Brisbane Smiles has a large team, advanced technology and dental laboratory services onsite. We’re conveniently located in Toowong, 4km from the CBD.
Role Details
The Treatment Coordinator’s role is to assist in the smooth and efficient running of the practice and adhere to Brisbane Smiles Philosophy’s and protocols at all times. This position that reports directly to the Office Leader. The Treatment Coordinator’s role requires reliability and flexibility to meet the needs of our patients and the practice.
A Treatment Coordinator performs a variety of daily tasks. You will be responsible for coordinating the treatment of a patient, liaising directly with patients about all aspects of their oral health, treatment consent, financial consent, treatment sequencing, treatment management and follow-up tasks.
Your daily tasks will include:
- Liasing with patients regarding their recommended treatments
- Obtain and ensure appropriate understanding and consent is given for treatment
- Make and ensure financial arrangements are in place prior to appointment scheduling
- Management of non-clinical aspects of treatments
- Follow up on patient treatment
- Communication with other team members
- Reporting to the Practice Manager and Dentists
- Meet and greet patients, suppliers and practice staff
Who We’re Looking For
We’re searching for a Treatment Coordinator who:
- Displays our core values
- Is passionate about providing the best dental experience to patients
- Is ready to work in a high-performing team environment
- Has experience in the Dental Industry
Requirements: Higher School Certificate & Dental Experience
What We Offer
Joining the team at Brisbane Smiles can give you career stability and opportunity to grow. Brisbane Smiles has specialised roles which are various, challenging and meaningful. Packages are backed with Competitive Pay and position-tailored incentive plans offered for long-term team members.
Here at Brisbane Smiles, we’re focused on providing the best dental experience by fostering a skilled and passionate team. Our Vision is to provide Brisbane’s No.1 patient experience and create stunning smiles. With a large team of over 35, the practice has a strong team culture of respect and support.
Privately owned and run practice with 75 years of history and a great team culture.
Brisbane Smiles has been located in Toowong and St Lucia for 75 years and is a large practice with single family owner.
Services, technology and facilities that allow you to focus on providing the best experience for your patients
Our in-house Dental Laboratory, modern operatories and support staff allow you to focus on providing the best dental experience to your patients.
A tight-knit and friendly team culture.
We pride ourselves on our close-knit, friendly and supportive work culture. We frequently hold team events, celebrations and all-staff monthly meetings. Here at Brisbane Smiles, we celebrate the wins of our team members and work to uplift and support one another.
Established patient base with high flow of new patients.
We have serviced our patient base for 75 years and have an outstanding reputation for advanced aesthetic procedures. This generates a high flow of existing and new patients for extensive general and cosmetic dental procedures. Based upon high-quality routine dental care through 6-monthly recall appointments.
Advanced technology and laboratory technical services.
We use both digital and traditional workflows to ensure the best patient and staff experiences. Additionally, our in-house dental laboratory provides you with access to a higher level of dental technical services.
Great staff benefits and a work-life balance.
The majority of our Brisbane Smiles Team work a 38-hour, 4 day week with rewarding remuneration packages. The practice hours are weekdays excluding public holidays with no late nights. We have an in-house Dental Laboratory, with personal Dental Technicians who work with each Dentist.
join the team
Submit Your Application
If this role looks exciting to you, please get in touch. We look forward to receiving your application.
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Free Consultations for Cosmetic Dentistry, Dental Implants & Second Opinions in February 2025! 🎉🦷
This February only, Brisbane Smiles is offering FREE Consultations for Cosmetic Dentistry, Dental Implants and Second Opinions. Whether you’re looking to enhance your smile or explore your options, now is the perfect time to get expert advice with no obligation.
Book your appointment today and take the first step towards a healthier, more confident smile!
Visit the link in our bio or call us on 3870 3333 to schedule your consultation! Limited spots remaining ☎️
#BrisbaneDentist #BestBrisbaneDentist #BrisbaneCosmeticDentist #BrisbaneVeneers #BrisbaneSmileMakeover #BestBrisbaneVeneers
Your smile is unique, and so is the care that we provide at Brisbane Smiles 💙. From routine check-ups to Porcelain Veneers, our team are all about crafting a smile that suits you perfectly. With personalised care and expert advice, we’ll work together to care for and create a smile you’ll love.
For the month of February, we are offering Complimentary Consultations for Smile Makeovers, Second Opinions and Dental Implants - limited spots left. Let’s chat about your dream smile. Contact us today at 3870 3333 or via our website - link in bio 😁✨
#BrisbaneSmiles #SmileMakeover #PorcelainVeneers #BrisbaneDentist #BrisbaneVeneers
ON THE BLOG: The Science Behind Smiling - Why It’s the Ultimate Valentine’s Gesture 💖😁
Valentine’s Day is all about love — whether it’s a romantic dinner, time with family and friends, or self-care. What’s one thing that makes every moment brighter? Your smile!
When you smile, your brain releases feel-good chemicals like endorphins and serotonin, reducing stress and boosting your mood. Even better? Smiles are contagious, helping you spread warmth and positivity to everyone around you.
🌟 A healthy, confident smile plays a big role in making meaningful connections. Fresh breath, healthy gums and bright teeth can boost your confidence in conversations and special moments. Whether you’re looking to refresh your smile with a Check-up and Clean or considering a Smile Makeover with Professional Teeth Whitening, Invisalign, or Porcelain Veneers, Brisbane Smiles is here to help.
This Valentine’s Day, treat yourself (or someone special!) to a smile that feels as good as it looks. Read more on our blog and book your next appointment today! 🦷✨ Link in bio.
#LoveYourSmile #ValentinesDay #BrisbaneSmiles #SmileFacts #BrisbaneDentist #BestBrisbaneDentist
FREE CONSULTATIONS for Smile Makeovers, Second Opinions & Dental Implants in February 2025! ✨🦷
This February, Brisbane Smiles is offering Complimentary Consultations for a range of treatments! If you’re considering Cosmetic or Restorative treatment, now is the perfect time to explore your options.
With 77 years of exceptional care in Brisbane, we provide personalised treatments using the latest technology to ensure the best possible results. Our patients trust us, with 800+ 5-star reviews, to care for their smiles with precision and expertise.
📅 Don’t miss out - book your FREE Consultation today!
Visit the link in our bio or call us on 3870 3333 to schedule your appointment.
#BrisbaneDentist #FreeBrisbaneDentist #FreeConsultations #BestBrisbaneDentist #SmileMakeover
What are TeethXpress – Full Dental Implants? 🦷😁
TeethXpress provides a fixed alternative to traditional Dentures by using Dental Implants to support a custom-made Porcelain-Zirconia Bridge. This treatment allows for the replacement of all teeth with the added comfort and security of a fixed solution.
With Brisbane Smile`s innovative resources of IV sedation and an onsite Dental Laboratory, temporary fixed teeth are placed on the same day as the Implant surgery. After the healing period, a final bridge is crafted from either Titanium and Resin or Zirconia for a durable result.
During your Dental Implant Consultation, our Dentist will take the time to assess whether this is the right treatment for you. They will also discuss any alternative options you may not have considered to ensure you are comfortable and fully informed before making a decision 🤝.
For February only, we are providing FREE Dental Implant Consultations - Book today via the link in our bio or call our team on 3870 3333.
#DentalImplants #Implants #ToothImplants #TeethXPress #BrisbaneDentist #DentistFAQ #BestDentist #Dentures
An Empowering Smile Transformation! ✨ "It’s exceeded my expectations. I can now smile – it’s been absolutely amazing. I didn’t realise how much of an impact it has had on my work... Now, I project confidence and happiness. It’s changed everything, to be honest."
For this incredible patient, after years of consideration, they took the leap with a bespoke Smile Makeover featuring 6 x Porcelain Crowns and minor Dental Fillings.
😁 The result? A natural, radiant smile that not only looks stunning but has transformed the way they feel about themselves. Because a smile is more than just teeth – it’s self-assurance, joy and the freedom to express yourself fully 💫
If you`ve been thinking about a Smile Makeover, now is the perfect time! For the month of February, we`re offering FREE Consultations for Smile Makeovers & Veneers. This is your opportunity to take the first step toward a more empowered and authentic you.
Limited spots available – book today! Link in bio.
#smilemakeover #brisbanesmiles #beforeandafter #porcelaincrowns #dentalmakeover #brisbanedentist #porcelainveneers #dentalveneers #veneersbeforeandafter #brisbaneveneers
⚠️ Actual patient photo. Individual results will vary. All minor and major dental treatments have risks. Please seek the advice of a qualified healthcare professional before proceeding.
Meet Elissa – Leader of Our Onsite Dental Laboratory 🦷🥼
At Brisbane Smiles, every new patient has the opportunity to visit our onsite Dental Laboratory and meet the team behind their smile transformation. Elissa, our highly experienced Lead Dental Technician, has been part of our team for 24 years and leads our Laboratory, ensuring the highest level of care and precision in every restoration.
Elissa personally meets with patients to discuss their treatment, explain the process and answer any questions - whether it’s about the details of the procedure or the advanced technology used in crafting their restorations. This week, she celebrated her 24th year being part of the Brisbane Smiles family! 💙
🌟 Having our Laboratory onsite is a proud point of difference at Brisbane Smiles - allowing seamless communication between the Dental and Lab teams, ensuring each patient’s expectations and concerns are understood before treatment begins. Whether you’re curious about the process or just want to see behind the scenes, we welcome you to experience the difference.
Book an appointment with us today via the link in our bio or call our team on 3870 3333.
#BrisbaneSmiles #DentalLab #DentalLaboratory #DentalTechnician #Veneers #BestBrisbaneDentist #VeneersDentist #BrisbaneDentist
We understand that visiting the Dentist can sometimes feel overwhelming 💙 That’s why we focus on providing exceptional care with a gentle, personalised approach to make sure your experience is as comfortable as possible.
We’re here for you at every step of your journey, from the initial consultation to ongoing care, ensuring your needs are met with compassion and professionalism. Your comfort and well-being are our top priority.
Visit the link in our bio or call us on 3870 3333 to schedule your appointment.
#BrisbaneDentist #DentalCare #PatientCare #BestDentist
