Treatment Coordinator Position
We’re searching for an enthusiastic and professional Treatment Coordinator. Could you be our next Treatment Coordinator?
The Treatment Coordinator is responsible for coordinating the treatment of a patient to ensure treatment is organised, informed, patient-centred, and meets the highest of standards. Here at Brisbane Smiles, we strive to provide incredible patient experiences and market-leading service.
our philosophy
About Brisbane Smiles
Brisbane Smiles has been providing the best dental experiences to patients for 75 years!
At Brisbane Smiles, we pride ourselves on our core values — Consistency, Growth, Team, Passionate, Excellence, People-First.
As a Treatment Coordinator, you’re responsible for ensuring every patient has an exceptional experience with us. To support you, Brisbane Smiles has a large team, advanced technology and dental laboratory services onsite. We’re conveniently located in Toowong, 4km from the CBD.
Role Details
The Treatment Coordinator’s role is to assist in the smooth and efficient running of the practice and adhere to Brisbane Smiles Philosophy’s and protocols at all times. This position that reports directly to the Office Leader. The Treatment Coordinator’s role requires reliability and flexibility to meet the needs of our patients and the practice.
A Treatment Coordinator performs a variety of daily tasks. You will be responsible for coordinating the treatment of a patient, liaising directly with patients about all aspects of their oral health, treatment consent, financial consent, treatment sequencing, treatment management and follow-up tasks.
Your daily tasks will include:
- Liasing with patients regarding their recommended treatments
- Obtain and ensure appropriate understanding and consent is given for treatment
- Make and ensure financial arrangements are in place prior to appointment scheduling
- Management of non-clinical aspects of treatments
- Follow up on patient treatment
- Communication with other team members
- Reporting to the Practice Manager and Dentists
- Meet and greet patients, suppliers and practice staff
Who We’re Looking For
We’re searching for a Treatment Coordinator who:
- Displays our core values
- Is passionate about providing the best dental experience to patients
- Is ready to work in a high-performing team environment
- Has experience in the Dental Industry
Requirements: Higher School Certificate & Dental Experience
What We Offer
Joining the team at Brisbane Smiles can give you career stability and opportunity to grow. Brisbane Smiles has specialised roles which are various, challenging and meaningful. Packages are backed with Competitive Pay and position-tailored incentive plans offered for long-term team members.
Here at Brisbane Smiles, we’re focused on providing the best dental experience by fostering a skilled and passionate team. Our Vision is to provide Brisbane’s No.1 patient experience and create stunning smiles. With a large team of over 35, the practice has a strong team culture of respect and support.
Privately owned and run practice with 75 years of history and a great team culture.
Brisbane Smiles has been located in Toowong and St Lucia for 75 years and is a large practice with single family owner.
Services, technology and facilities that allow you to focus on providing the best experience for your patients
Our in-house Dental Laboratory, modern operatories and support staff allow you to focus on providing the best dental experience to your patients.
A tight-knit and friendly team culture.
We pride ourselves on our close-knit, friendly and supportive work culture. We frequently hold team events, celebrations and all-staff monthly meetings. Here at Brisbane Smiles, we celebrate the wins of our team members and work to uplift and support one another.
Established patient base with high flow of new patients.
We have serviced our patient base for 75 years and have an outstanding reputation for advanced aesthetic procedures. This generates a high flow of existing and new patients for extensive general and cosmetic dental procedures. Based upon high-quality routine dental care through 6-monthly recall appointments.
Advanced technology and laboratory technical services.
We use both digital and traditional workflows to ensure the best patient and staff experiences. Additionally, our in-house dental laboratory provides you with access to a higher level of dental technical services.
Great staff benefits and a work-life balance.
The majority of our Brisbane Smiles Team work a 38-hour, 4 day week with rewarding remuneration packages. The practice hours are weekdays excluding public holidays with no late nights. We have an in-house Dental Laboratory, with personal Dental Technicians who work with each Dentist.
join the team
Submit Your Application
If this role looks exciting to you, please get in touch. We look forward to receiving your application.
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Supporting smiles and our local community! ✨🦷
We were thrilled to donate this fun-filled raffle prize to the Chapel Hill Kindy Fundraiser – packed with essential Kids` Dental goodies like electric toothbrushes, oral health education colouring books, a water bottle & more!
At Brisbane Smiles, we love helping little ones learn healthy habits early and supporting the amazing local organisations that care for them 💙
#BrisbaneSmiles #CommunitySupport #KidsDentalCare #GivingBack #BrisbaneDentist
Not sure about your treatment plan? Get a second opinion – on us. 🦷✨
Brisbane Smiles offers FREE Second Opinion Consultations so you can feel confident in your next steps – backed by 77 years of expert care and 900+ 5-star reviews.
No pressure. No obligation. Just trusted advice from a team that puts your smile first.
Available for a limited time – only until 30th June 2025! 📞 Call 3870 3333 or visit the link in our to book your consultation today.
#brisbanedentist #brisbanesmiles #dentist #secondopinion
A complete Smile Makeover, designed for both aesthetics and function ✨ Whether it’s enhancing the shape, colour, or alignment of your teeth, our team at Brisbane Smiles is dedicated to creating a result that looks and feels natural.
Ready to transform your smile? We are offering FREE Smile Makeover Consultations until 30th June 2025.
Contact us today to book your appointment 3870 3333 or via our link in bio 🦷
#SmileMakeover #BrisbaneSmiles #CosmeticDentistry
✨ A youthful, glowing smile — and a whole new confidence to match.
This incredible patient’s Smile Makeover included 13 Upper Porcelain Crowns and a 4-Unit Lower Dental Bridge, carefully designed to restore harmony, function and aesthetics.
The result? A naturally radiant smile that looks refreshed, feels strong, and brings out their inner confidence.
Every detail of this transformation was tailored to suit their unique features — and our patient couldn’t be happier with the outcome!
Considering a Smile Makeover? Our expert team is here to guide you through every step. Book a FREE Consultation via the link in bio today 🌟 Complimentary Consultations only valid until June 30!
#smilemakeover #brisbanesmiles #beforeandafter #smiletransformation #porcelaincrowns #dentalbridge #brisbanedentist #naturalsmile
⚠️ Actual patient photo. Individual results will vary. All minor and major dental treatments have risks. Please seek the advice of a qualified healthcare professional before proceeding.
Going to the Dentist doesn`t have to be scary! 😁 At Brisbane Smiles, we greet your little one with a warm smile and focus on making their Dental visits both fun and informative. From first teeth to regular check-ups, we provide gentle care and expert advice to keep your child’s smile bright and healthy.
Contact us today at 3870 3333 or via our website - link in bio ✨
#brisbanesmiles #childrensdentisty #kidsdental #brisbanefamilydentist
Meet Dr Paul McKay - the driving force behind Brisbane Smiles!
As Principal Dentist and CEO, Dr McKay combines over 20 years of experience with a passion for innovation and patient care. From advanced Cosmetic Dentistry to complex Restorative Dental Treatments, his approach is all about precision, professionalism, and creating confident smiles.
It’s not just about teeth - it’s about trust, comfort, and feeling truly cared for 💙
Contact us today at 3870 3333 or via our website, link in bio.
#brisbanesmiles #brisbanedentist #dentist #bestbrisbanedentist
Join the Brisbane Smiles Team! 🦷
Looking for a career move that combines professional growth with a supportive team environment?
At Brisbane Smiles, we’re proud to offer modern facilities, ongoing training, and a positive workplace culture.
Explore our current opportunities - link in bio!
#brisbanesmiles #hiring #hiringdentist #brisbanedentist
Practice Growth Institute Training Day!💡Today, the Brisbane Smiles team came together for an inspiring session with Brittany from @practicegrowthinstitute
We dove into how we can work even more effectively as a team, support one another, and continue to deliver the very best Dental Experience for you, our wonderful patients ✨ A huge thank you to Practice Growth Institute and our incredible team for embracing the opportunity to learn, grow and strengthen our practice from the inside out 🙌
At Brisbane Smiles, we’re passionate about supporting our team’s professional pathways and helping them thrive in their careers — because when our team grows, so does the care we provide 💫
#BrisbaneSmiles #TeamTraining #PracticeGrowth #GrowthMindset #BrisbaneJobs
