Dental Laboratory Administrator

Weโ€™re searching for a highly organised and detail-oriented Laboratory Administrator to join our tight-knit, growing team. Could you be our next Dental Lab Administrator?

Are you an organised and detail-oriented professional looking for a dynamic role in a leading Dental Practice? Do you have incredible task management skills and enjoy working as part of a high-performing team? If so, Brisbane Smiles is looking for you!

our philosophy

About Brisbane Smiles

Brisbane Smiles has been providing the best dental experiences to patients for 77 years!

At Brisbane Smiles, we pride ourselves on our core values โ€” Consistency, Growth, Team, Passionate, Excellence, People-First.

Weโ€™re a highly respected, rapidly growing lab and Dental Practice specialising in ceramic restorations using 3-Shape digital software. We take pride in innovation, technical excellence and creating the best aesthetic smile outcomes.

We are committed to looking after our staff and offer a professional career structure; training opportunities; modern digital workflow & a supportive friendly team.

Role Details

Your Role as a Dental Laboratory Administrator:ย This is a fantastic opportunity for a highly organised individual who is passionate about Dental care and skilled with task management. If you’re also currently a Dental Assistant looking for a change, this could be the perfect role for you! Your key responsibilities will include:

Key Responsibilities:

    • Laboratory Administration: Managing workflow, coordinating lab work allocations and ensuring all patient records are accurate and up to date.
    • Scheduling & Patient Coordination: Answering calls, scheduling patients, updating patient files and liaising with Dental Providers.
    • Infection Control & Maintenance: Ensuring instruments and equipment are maintained to infection control standards.
    • Stock & Supplies: Monitoring and maintaining supply levels for the Dental Laboratory.
    • Lab Support Tasks: Pouring up models, making teeth whitening trays and ensuring the lab and treatment areas remain clean and organised.

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Work hours:ย Monday-Thursday 8:30-5:00pm and Friday: 8:30-4:15pm.

Who Weโ€™re Looking For

Skills and experience:

  • Has 1-3 years of experience in Dental Assisting, Laboratory work or a related role.
  • Possesses strong organisational and time management skills with the ability to multitask.
  • Is tech-savvy, with competent computer skills for scheduling and record-keeping.
  • Works well both independently and collaboratively with Dentists and Lab Technicians.
  • Has a friendly and positive attitude, with a commitment to excellent patient care.
  • Is highly reliable, motivated and adaptable to changing situations.
  • Demonstrates a high standard of work and attention to detail.

What We Offer

Joining the team at Brisbane Smiles can give you career stability and opportunity to grow.ย  Brisbane Smiles has specialised roles which are various, challenging and meaningful. Packages are backed with Competitive Pay and position-tailored incentive plans offered for long-term team members.

Here at Brisbane Smiles, weโ€™re focused on providing the best dental experience by fostering a skilled and passionate team. Our Vision is to provide Brisbaneโ€™s No.1 patient experience and create stunning smiles. With a large team of over 35, the practice has a strong team culture of respect and support.

Privately owned and run practice with 75 years of history and a great team culture.

Brisbane Smiles has been located in Toowong and St Lucia for 75 years and is a large practice with single family owner.

Services, technology and facilities that allow you to focus on providing the best experience for your patients

Our in-house Dental Laboratory, modern operatories and support staff allow you to focus on providing the best dental experience to your patients.

A tight-knit and friendly team culture.

We pride ourselves on our close-knit, friendly and supportive work culture. We frequently hold team events, celebrations and all-staff monthly meetings. Here at Brisbane Smiles, we celebrate the wins of our team members and work to uplift and support one another.

Established patient base with high flow of new patients.

We have serviced our patient base for 75 years and have an outstanding reputation for advanced aesthetic procedures. This generates a high flow of existing and new patients for extensive general and cosmetic dental procedures.ย  Based upon high-quality routine dental care through 6-monthly recall appointments.

Advanced technology and laboratory technical services.

We use both digital and traditional workflows to ensure the best patient and staff experiences. Additionally, our in-house dental laboratory provides you with access to a higher level of dental technical services.

Great staff benefits and a work-life balance.

The majority of our Brisbane Smiles Team work a 38-hour, 4 day week with rewarding remuneration packages. The practice hours are weekdays excluding public holidays with no late nights. We have an in-house Dental Laboratory, with personal Dental Technicians who work with each Dentist.

join the team

Submit Your Application

If this role looks exciting to you, please get in touch. We look forward to receiving your application.

FOLLOW US ON INSTAGRAM @BRISBANESMILES

The Rebuilding Smiles Program ๐Ÿ’™ Dr Paul McKay is proud to support the Rebuilding Smiles Program, an initiative by the @ADADentalHealthFoundation. This important program helps provide essential dental treatment for individuals whose lives have been impacted by domestic and family violence.

Reflecting on his involvement, Dr McKay shares: "It is a pleasure to care for my private patients each day, and being able to give back to the Rebuilding Smiles Patient Network with my time and expertise through the Program is super rewarding. We have been able to help those who need it most with general dental care that they are otherwise unable to access. Rebuilding a smile can mean giving someone a second chance with their teeth and thatโ€™s an impact Iโ€™m incredibly proud to help. I hope to continue giving back for many years to come.โ€

At Brisbane Smiles, we are honoured to stand behind initiatives that leave a lasting impact. Thank you, Dr McKay, for your contribution to making a real difference!

#rebuildingsmilesprogram #adadentalhealthfoundation #brisbanedentist #brisbanesmiles

Paul McKay 
General Dentist (DEN0000958298) 

โš ๏ธ Results vary. All surgical procedures carry risks. Seek advice from a qualified health practitioner and seek a second opinion.
A healthy smile is the best gift you can give your family this season! ๐Ÿ˜โœจ

As the year begins to draw to a close, diaries fill up fast with school events, work deadlines, and holiday plans. In the middle of all the busyness, it is easy to let important appointments slip, but your familyโ€™s oral health deserves a place on the list too! ๐Ÿฆท

While you are scheduling your own Check-Up & Clean, do not forget to book in the whole family. Regular professional visits are key to keeping teeth strong, preventing problems before they start, and leaving every smile feeling polished and fresh! 

To book your family's appointment, visit the link in our bio or call our friendly team on 3870 3333.

#checkupandclean #brisbanedentist #newpatientspecial

โš ๏ธ Treatment outcomes differ for each individual and cannot be guaranteed. All photos and videos feature actual patients and are for informational purposes only. All surgical or invasive procedures carry risks. Before proceeding, consult a qualified health practitioner and seek a second opinion. Go to bsmiles.au/txinfo to learn about potential risks and important treatment considerations.
Do you know a friend or family member looking for a new Dentist?๐Ÿ˜โœจ

For October & November, we are offering a New Patient Check Up & Clean Deal for just $230 (Usually $280). Now is the time to let your loved ones know so they do not miss this amazing offer. 

To learn more and book, you can visit the link in our bio or call us on 3870 3333 ๐Ÿ’™

*View full T&Cs on our website www.bsmiles.au. Offer valid until 30 November 2025.

#brisbanedentist #checkupandclean #brisbanesmiles 

โš ๏ธ Treatment outcomes differ for each individual and cannot be guaranteed. All photos and videos feature actual patients and are for informational purposes only. All surgical or invasive procedures carry risks. Before proceeding, consult a qualified health practitioner and seek a second opinion. Go to bsmiles.au/txinfo to learn about potential risks and important treatment considerations.
Yesterday, our team enjoyed a beautiful morning together walking Mt Coot-tha and sharing coffee and ice cream afterwards. Taking time to connect with each-other and nature is an important part of well being. ๐Ÿ’™๐Ÿƒ

The morning was filled with plenty of sunshine, great conversations, and shared smiles ๐Ÿ˜€

#brisbanesmiles #teamculture #mtcootha